If you ever encounter an error while using Residency Partner™ you will be brought to the following page in your browser:

This form is displayed to enable you to provide information about what you were doing when you received the error. This helps troubleshoot how and where your error ocurred and helps to speed up the fixing process. You may be contacted (by email) by a Residency Partner™ representative concerning the error. We will only contact you if more information is needed in order to identify the error you received or to give information about when it will be fixed.

It can take up to a few days to fix each error we receive depending on the situation.  Please be patient while we process each error and work to correct it. Please contact us in the event that the error you receive is during a task that is time sensitive and we will work with you to expedite the issue accordingly.